Students
Three situations show up constantly in the real data behind this design, and each one puts different pressure on how the system needs to work.The first-generation applicant
Nobody at home has done this before. Every assumption an official portal makes about what a student already knows becomes a genuine obstacle, not a minor inconvenience.
The student eligible across multiple systems at once
Someone with a JEE rank NEET rank and a state CET rank has to track three sets of deadlines, multiple sets of documents, and three allotments, entirely by hand, with no system telling them when the three are about to overlap.
The student in a low-connectivity area
Every extra login, every re-upload, every portal that times out on a slow connection is a real cost here, not a small annoyance. Design decisions that look trivial from a fast connection in a city can be the actual reason someone drops out.